What is a Trauma-Informed Care Model of Practice?


“Because people who have experienced multiple traumas do not relate to the world in the same way as those who have not had these experiences, they require services and responses that are sensitive to their experiences and needs."
(Guarino, et al., 2009, P.17.)

Definition of Trauma-Informed Care
Meeting the needs of trauma survivors requires that programs become “trauma-informed” (Harris & Fallot, 2001). Maxine Harris (2004) describes a trauma-informed service system as “a human services or health care system whose primary mission is altered by virtue of knowledge about trauma and the impact it has on the lives of consumers receiving services”. 


This means looking at all aspects of programming through a trauma lens, constantly keeping in mind how traumatic experiences impact consumers. Programs that are informed by an understanding of trauma respond best to consumer needs and avoid engaging in re-traumatizing practices (Guarino, et al., 2009, P.17.)